Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

M Heppenstall
Thanks for the efficient service and welcome I got yesterday upon picking my new car up, a great team going places, I will be back in future for more and to have a look at new premises.
Martin G
Bought a lovely BMW 330d touring MSport in black. Fantastic car, low mileage, great price and excellent customer service from S James Prestige.
Phil D
Excellent, friendly and very prompt service from all involved and the quality of vehicles is high. Wouldn?t hesitate to use S James Prestige again and would recommend to others.
Luke E
I recently purchased a car from S James and I was very happy with the service provided. I was able to view the car completely hassle free and was given as much time and space as I needed. I have recommended them to friends and family and I will definitely look to purchase another vehicle from them in the future.
Scott M
All good, nice and straight forward transaction. Great spec and example of the 430 xdrive coupe, the condition was as described and can fully recommend these guys.
Dean L
Fantastic customer service no hard sell or pressure just very friendly and willing to listen and understand what you are looking. Great showroom too and no problems with taking for a test drive either. Great choice of cars all immaculately presented. Can?t recommend highly enough. Thank you
Stephen and Louise C
Purchased our new car today with S James Prestige and what a fantastic experience. Such a personal yet highly professional service was provided. Every detail was efficiently dealt with by the team who were not your typical ?car salesmen? but very honest and genuine. We were even picked up at the train station and taken to the showroom which was a lovely touch!!! The quality of the car and attention to detail is second to none, we will definitely be dealing with S James Prestige in the future. Many thanks guys for making our journey worthwhile, we are over the moon with our new car.
Austen S
Having finally found a car of the spec and price I was happy with, S James Prestige made the whole process from start to finish a breeze!!! Being north of Aberdeen, I had to be sure it was the right car for me and the salesperson was so friendly and helpful in arranging extra photographs where required and delivering the car personally to Birmingham airport where I picked it up! I would definitely recommend S James Prestige to others and would do business again given the chance!! AAAA+
Mike H
Purchased a BMW 435 Gran Coupe. Polite and friendly service, very competitive price, collected me from the local train station. Vehicle was as described, had just been serviced and had new pads so has given me plenty of hassle free motoring. The car has been faultless. I recently contacted the dealer with a query, even though I purchased the vehicle several months ago they were happy to help.
Andy R
First class service from start to finish. This dealership deals with top quality cars and the fantastic images you can see don't do the cars justice. I am delighted with the bmw I bought as it looks fabulous and drives superbly. Would say to anyone wanting to buy a top quality car, get to this dealership first, you won't be disappointed.
Craig T
The crew at S James Prestige were great, and could easily deal with all our questions. The service was brilliant and we are very happy with our new car. Will definitely be returning!
Lee R
This is my second purchase from S James and my second quality car. Both cars I have purchased have been top spec BMW's at the best price I have seen on the market. Very friendly and helpful service and I look forward to an upgrade in the future from them.
James R
Excellent service throughout. From the moment we arrived in the showroom, we were given ample space to take a look around the car and were never hassled at any point. Discussing our financial options was made very easy and clear. Valid points and advice was given. We did encounter a problem with car 3-4 weeks after purchase (spark plugs), the issue was dealt with thoroughly and efficiently by SJames. I couldn\'t be happier with the service that has been provided from the start to after care. Thank you
Micheal S
While watching the market for a potential 435d purchase I had the good fortune of coming across an example stocked at S James Prestige, the staff were very helpful in addressing several queries regarding the car in question promptly. Following a no-pressure viewing and test drive of the vehicle in question a deposit was put down and the vehicle collected the following week, going by what i've experienced thus far I have no trouble recommending S James Prestige and would certainly consider making a purchase from them again
Shaun W
Excellent from the 1st call , Iona was great sorting out a viewing , test drive , finance. Car looks and drives immaculately, exactly what was described in the ad. Highly recommended
Matt H
Fantastic service and a fantastic team. I made the inquiry for a specific Audi, within 2 hours I had a call to confirm the car had been sourced, we made the purchase and drove the car away the following day. We were given a great trade in rate on our current car and a very competitive financial option to buy the Audi.
Martin T
Easy car buying. No pressure. When we first saw the car we were greeted with a comment of "don't worry the alloy wheels will be refurbished ". The car was fully prepared inside and out cleaned and all questions were answered without problem. Professional company would definitely buy from this company again.
John H
In my experience when purchasing a car from S James Prestige of Stamford I found the whole process to very easy, relaxed and enjoyable. From the outset, communicating with the incredibly positive & helpful Iona over e-mail, all my questions were answered promptly and with exactly the information I was looking for. On visiting the premises I was immediately impressed with the quality of the showroom and the stock on show. I was left ample time to view the car without being badgered. The team were knowledgeable on the cars in stock and were always on hand to answer and questions or note any requests I had. I purchased the car I went to view originally and the car was presented very well with some minor details dealt with smoothly. All in all a fantastic team and so far an amazing car. I Would not hesitate to be a returning customer to this garage in the future and I thank them all for a really good experience.
Paul R
Great service, good price, very nice people and fantastic cars!
Andrew G
Historically I have never purchased a car through a dealer as I never trust them or believe they will be honest and open about what I was buying (even when I went to BMW, I found them to be the typical pushy sales person). How ever the service I received from S James Prestige was superb, all my questions and concerns were answered without any dodgy sales pitch and the after care service was brilliant. I would highly recommend S James Prestige and would definitely buy from them in the future. ...
Caleb C
Amazing and helpful service. Very flexible and willing to help out of working hours. GREAT COMPANY. Will buy my next car from them aswell!!!!
Valentino C
Fantastic customer service, quality cars.
Paul C
I recently purchased a vehicle from S James Prestige. The vehicle it's self was immaculate throughout. The staff were great and made the entire sales process smooth and easy whereby I was able to take the vehicle within a few hours. Having the car for only a week I had already received a great aftercare service from the staff. Two weeks after I had a small fault with my suspension and my electric window. Upon ringing S James they sorted out the matter instantly and I happened to get the fault fixed at my local garage for convenience to which they covered the full cost. I would highly recommend purchasing a vehicle from S James Pretige. Surpub throughout and very very accomendating. I would definitely purchase another vehicle from them in the future. Thank you all at S James Pretige. Iam a very very happy satisfied customer and the car is amazing!
Dal S
Very easy from start to finish. Iona was very helpful in telling me about the car even sending me videos of the car to my phone and Steve was great. S James Prestige are very professional from my first call until the key were handed over to me. I purchased a Audi A5 S-Line Black Edition and the car was in immaculate condition, exactly as described. Overall a totally pleasant experience with Prestige, I would definitely recommend my friends and family to S James Prestige.
Chris C
contacted St James Prestige by telephone to enquire about an Audi S4 they had in stock, all my queries were answered swiftly by Iona in a very knowledgable way. After receiving an excellent 'walk-through' video of the car i decided to take a look. This involved travelling on a 6hr train journey to view the was as superb as they had described it, valeted spotlessly and worth the journey. I drove it home the same day! All in all this was a very pleasant car buying experience and well worth the travel to finalise the deal, and I would highly recommend buying from them. Friendly, helpful, and proffessional staff set this dealer apart from some of the others i have experienced previously in my car purchasing past. HIGHLY RECOMMENDED!!
Randolf F
S James was very helpful when I bought a car from them last week they where very professional and courteous all round 100% recommend S James Presitge.
Jay P
Everyone there was very kind and very helpful with financing my new car and setting me up with a warranty. Didn't take too long and gave me a very good deal on my new car.
Gurdeep S
Very professional from my first call until the key were handed over to me. I purchased a Range Rover Sport and the car was in immaculate condition, exactly as described. I would definitely recommend my friends and family to S James Prestige.
Steve W
Easy to deal with. Would use again.
Del E
I have recently bought a beautiful Audi S3 from SJames Prestige. I have found them to be very helpful, polite and professional. I had the pleasure of dealing with a lovely sales lady, and when I arrived to collect my car it was as described, in great condition. The transition was seamless and so far extremely happy with my purchase, Iona kept in touch throughout from start to collection and even phoned a week later to see if I was happy with the car. I would highly recommend them if you want a cared for used car and dealers you can trust, and would certainly use them again.
Jeff I
Found the guys at S James very fair and honest about the cars they are selling. This is the second Audi I have purchased from this dealer. Will be returning in the future.
Michael E
I recently purchased a car from this company and i couldnt be any happier with the customer service and the purchase itself. I would definitely recommend them and look forward to doing business with them in the future.
Will L
Professional and courteous service. I was left to look at the car and was not put under pressure to buy. all questions answered about the vehicle. they serviced the car before I collected. I also had a courtesy call after the sale to check all was ok for me. I would happily use this dealer again.
Vicky H
Excellent Car and Excellent service. I have only seen good spec cars on the forcourt with loads of Manufacturers extras on vehicles sold. All at very reasonable prices. The next time I want to swap my car the first thing I will be doing is looking on S James list of cars, as the car I have bought is Great. 5 Stars and would highly recommend!
Ethan L
I got quick responses of my questions and a nice deal for the car.
Tracey C
Test drive on a Sunday and by Wednesday its mine. No pushy sales, completely left alone to view the car. Needed my car as trade in so they picked it up from my place of work for inspection and brought it back. Totally kept up to date with what was happening. Overall a totally pleasant experience with Prestige, would highly recommend to anyone. Even a courtesy call after a week to check everything is going well with the car. Thanks to all involved at S James Prestige.
Mark P
Very easy from start to finish. Iona was very helpful in telling me about the car and Steve was great. No pressured sales, just let me view the car at my leisure. Very quick and efficient dealer. I would buy from them again. Car was immaculate as described.
Omar Odogg Elkashoty
SJ prestige and their service was a breath of fresh air. I knew what car i wanted and told them the spec etc and within3 days they had collected a perfect match for what i was looking for. Staff were available 7 days a week and were easy to contact and work with. They also got me a great deal for my old car that got me about £2000 more than we buy any car offered me. I have and always will recommend them to anyone who is looking for a new car. Great work guys