We pride ourselves on our high standard of customer service
But don't just take our word for it, read our customer reviews below.
Paul KI purchased a BMW 320d from James Prestige last Thursday, I had not actually seen the car as I live in Ireland. Pictures were all I had seen and an overview of the car from Ely, . On arrival Ely and the rest of the staff were very professional, pleasant and accommodating and most importantly the car was better than the pictures portraid. Like new. I will definitely be returning for my next car.
By Kevin M
Great experience from start right upto collection of my 435D x drive BMW. The service was never forced or pushy.. made to feel really relaxed through the whole buying experience. The car was spec exactly how I asked for it to be done with salesman Josh ensuring everything was perfect and smooth running throughout.
Christina CBest Dealership experience in 5 years!
17 Jul 2019
Having visited 100s of dealerships in the UK on the search for a new car and financed a vehicle on 3 other previous occasions I have to say nothing compares to the experience and level of customer service I received from S J Prestige. I found my dream car on AutoTrader and contacted S J Prestige requested a finance quote, I was immediately put through to someone who talked me through the spec and status of the vehicle. The finance process was streamlined and I got a decision for finance on the day of enquiring whilst sitting at home. On arrival, the car was as described and had been prepared to an excellent condition. they even added tinted windows to the car on the day the moment I requested them within the dealership to finish the look of the car. The finance was sorted within a couple of hours and they accepted my part-exchange and the car was mine ready to take away. Highly recommended and would definitely return for my next one!
I dealt with Natalie at S James Prestige, from the start shes was brilliant. Answered all my questions and responded very quickly every time, even on her days off. When I picked up the car all the staff were very welcoming and friendly, a very relaxed atmosphere. Only issue I had was I had to wait an hour as the car wasn't ready on arrival, and the car could have had a more thorough clean. But overall all very happy with the car and the service they provided.
Great experience after which I am driving my dream car which makes me smile every time before I get in! I went here just to look around, however few hours later, came out as an owner of a stunning BMW 430 X-Drive! Staff was really friendly, not pushy as many other places salesman, also I like that they new their stuff about the cars, as replied to any questions instantly. The cars they have are definitely Prestige, as it states in their name, love the updates they do to them (however don't get confused, as some cars might not have those rims and body kit on yet, but will be put on later, which I didn't knew till after testing a few). Definitely recommend and hope to come back myself when ready for an update ðŸ˜Š
Would highly recommend, bought my first car from them last year 435d and it was class.. then when I wanted to make a change and slightly down grade even though I was fussy they did everything they could to help me! Always know what you're going to get and they make each car look unique!
Andy SVery professional company to deal with from the first phone call to collecting the car. Natalie was great in providing all the information and pictures I needed and Tom was also very helpful in sorting out a couple of bits I needed doing. Above all, delighted with the new car! Wouldn\'t hesitate to buy from them again.
Carl CarterGreat simple service, Natalie was great and helpfully as sales guys where so busy. Car was ready when agreed and hand over was also simple.
Levi DobbsExcellent all round customer service from all staff, stunning dealership along with all the cars they stock, great options regarding upgrades to your vehicle, great prices also... the whole buying process is smooth and fast, beats going to ANY main dealer hands down... couldn\'t recommend enough !
Steve BaylissJust recently purchased a 3 series XDrive 335d great car all vehicles are high quality losts to choose from I would recommend a visit. Thanks again to team at S James Prestige very welcoming and friendly Extremely professional services. 5 star
PhillipsThank you S James Prestige for providing a wonderful service, and making the purchase of my beautiful car so effortless. More importantly the transparency of the purchase process, sets you apart...
Mike MI recently purchased a BMW from S J Prestige and found the whole buying experience the best I have ever had, they were pleasant, helpful and nothing was too much trouble. I\'m happy to personally recommend them to anyone who is looking for that very special car and service.
M HeppenstallThanks for the efficient service and welcome I got yesterday upon picking my new car up, a great team going places, I will be back in future for more and to have a look at new premises.
Martin GBought a lovely BMW 330d touring MSport in black. Fantastic car, low mileage, great price and excellent customer service from S James Prestige.
Phil DExcellent, friendly and very prompt service from all involved and the quality of vehicles is high. Wouldn?t hesitate to use S James Prestige again and would recommend to others.
Luke EI recently purchased a car from S James and I was very happy with the service provided. I was able to view the car completely hassle free and was given as much time and space as I needed. I have recommended them to friends and family and I will definitely look to purchase another vehicle from them in the future.
Scott MAll good, nice and straight forward transaction. Great spec and example of the 430 xdrive coupe, the condition was as described and can fully recommend these guys.
Dean LFantastic customer service no hard sell or pressure just very friendly and willing to listen and understand what you are looking. Great showroom too and no problems with taking for a test drive either. Great choice of cars all immaculately presented. Can?t recommend highly enough. Thank you
Stephen and Louise CPurchased our new car today with S James Prestige and what a fantastic experience. Such a personal yet highly professional service was provided. Every detail was efficiently dealt with by the team who were not your typical ?car salesmen? but very honest and genuine. We were even picked up at the train station and taken to the showroom which was a lovely touch!!! The quality of the car and attention to detail is second to none, we will definitely be dealing with S James Prestige in the future. Many thanks guys for making our journey worthwhile, we are over the moon with our new car.
Austen SHaving finally found a car of the spec and price I was happy with, S James Prestige made the whole process from start to finish a breeze!!! Being north of Aberdeen, I had to be sure it was the right car for me and the salesperson was so friendly and helpful in arranging extra photographs where required and delivering the car personally to Birmingham airport where I picked it up! I would definitely recommend S James Prestige to others and would do business again given the chance!! AAAA+
Mike HPurchased a BMW 435 Gran Coupe. Polite and friendly service, very competitive price, collected me from the local train station. Vehicle was as described, had just been serviced and had new pads so has given me plenty of hassle free motoring. The car has been faultless. I recently contacted the dealer with a query, even though I purchased the vehicle several months ago they were happy to help.
Andy RFirst class service from start to finish. This dealership deals with top quality cars and the fantastic images you can see don't do the cars justice. I am delighted with the bmw I bought as it looks fabulous and drives superbly. Would say to anyone wanting to buy a top quality car, get to this dealership first, you won't be disappointed.
Craig TThe crew at S James Prestige were great, and could easily deal with all our questions. The service was brilliant and we are very happy with our new car. Will definitely be returning!
Lee RThis is my second purchase from S James and my second quality car. Both cars I have purchased have been top spec BMW's at the best price I have seen on the market. Very friendly and helpful service and I look forward to an upgrade in the future from them.
James RExcellent service throughout. From the moment we arrived in the showroom, we were given ample space to take a look around the car and were never hassled at any point. Discussing our financial options was made very easy and clear. Valid points and advice was given. We did encounter a problem with car 3-4 weeks after purchase (spark plugs), the issue was dealt with thoroughly and efficiently by SJames. I couldn\'t be happier with the service that has been provided from the start to after care. Thank you
Micheal SWhile watching the market for a potential 435d purchase I had the good fortune of coming across an example stocked at S James Prestige, the staff were very helpful in addressing several queries regarding the car in question promptly. Following a no-pressure viewing and test drive of the vehicle in question a deposit was put down and the vehicle collected the following week, going by what i've experienced thus far I have no trouble recommending S James Prestige and would certainly consider making a purchase from them again
Shaun WExcellent from the 1st call , Iona was great sorting out a viewing , test drive , finance. Car looks and drives immaculately, exactly what was described in the ad. Highly recommended
Matt HFantastic service and a fantastic team. I made the inquiry for a specific Audi, within 2 hours I had a call to confirm the car had been sourced, we made the purchase and drove the car away the following day. We were given a great trade in rate on our current car and a very competitive financial option to buy the Audi.
Martin TEasy car buying. No pressure. When we first saw the car we were greeted with a comment of "don't worry the alloy wheels will be refurbished ". The car was fully prepared inside and out cleaned and all questions were answered without problem. Professional company would definitely buy from this company again.
John HIn my experience when purchasing a car from S James Prestige of Stamford I found the whole process to very easy, relaxed and enjoyable. From the outset, communicating with the incredibly positive & helpful Iona over e-mail, all my questions were answered promptly and with exactly the information I was looking for. On visiting the premises I was immediately impressed with the quality of the showroom and the stock on show. I was left ample time to view the car without being badgered. The team were knowledgeable on the cars in stock and were always on hand to answer and questions or note any requests I had. I purchased the car I went to view originally and the car was presented very well with some minor details dealt with smoothly. All in all a fantastic team and so far an amazing car. I Would not hesitate to be a returning customer to this garage in the future and I thank them all for a really good experience.
Paul RGreat service, good price, very nice people and fantastic cars!
Andrew GHistorically I have never purchased a car through a dealer as I never trust them or believe they will be honest and open about what I was buying (even when I went to BMW, I found them to be the typical pushy sales person). How ever the service I received from S James Prestige was superb, all my questions and concerns were answered without any dodgy sales pitch and the after care service was brilliant. I would highly recommend S James Prestige and would definitely buy from them in the future. ...
Caleb CAmazing and helpful service. Very flexible and willing to help out of working hours. GREAT COMPANY. Will buy my next car from them aswell!!!!
Valentino CFantastic customer service, quality cars.
Paul CI recently purchased a vehicle from S James Prestige. The vehicle it's self was immaculate throughout. The staff were great and made the entire sales process smooth and easy whereby I was able to take the vehicle within a few hours. Having the car for only a week I had already received a great aftercare service from the staff. Two weeks after I had a small fault with my suspension and my electric window. Upon ringing S James they sorted out the matter instantly and I happened to get the fault fixed at my local garage for convenience to which they covered the full cost. I would highly recommend purchasing a vehicle from S James Pretige. Surpub throughout and very very accomendating. I would definitely purchase another vehicle from them in the future. Thank you all at S James Pretige. Iam a very very happy satisfied customer and the car is amazing!
Dal SVery easy from start to finish. Iona was very helpful in telling me about the car even sending me videos of the car to my phone and Steve was great. S James Prestige are very professional from my first call until the key were handed over to me. I purchased a Audi A5 S-Line Black Edition and the car was in immaculate condition, exactly as described. Overall a totally pleasant experience with Prestige, I would definitely recommend my friends and family to S James Prestige.
Chris Ccontacted St James Prestige by telephone to enquire about an Audi S4 they had in stock, all my queries were answered swiftly by Iona in a very knowledgable way. After receiving an excellent 'walk-through' video of the car i decided to take a look. This involved travelling on a 6hr train journey to view the car.....it was as superb as they had described it, valeted spotlessly and worth the journey. I drove it home the same day! All in all this was a very pleasant car buying experience and well worth the travel to finalise the deal, and I would highly recommend buying from them. Friendly, helpful, and proffessional staff set this dealer apart from some of the others i have experienced previously in my car purchasing past. HIGHLY RECOMMENDED!!
Randolf FS James was very helpful when I bought a car from them last week they where very professional and courteous all round 100% recommend S James Presitge.
Jay PEveryone there was very kind and very helpful with financing my new car and setting me up with a warranty. Didn't take too long and gave me a very good deal on my new car.
Gurdeep SVery professional from my first call until the key were handed over to me. I purchased a Range Rover Sport and the car was in immaculate condition, exactly as described. I would definitely recommend my friends and family to S James Prestige.
Steve WEasy to deal with. Would use again.
Del EI have recently bought a beautiful Audi S3 from SJames Prestige. I have found them to be very helpful, polite and professional. I had the pleasure of dealing with a lovely sales lady, and when I arrived to collect my car it was as described, in great condition. The transition was seamless and so far extremely happy with my purchase, Iona kept in touch throughout from start to collection and even phoned a week later to see if I was happy with the car. I would highly recommend them if you want a cared for used car and dealers you can trust, and would certainly use them again.
Jeff IFound the guys at S James very fair and honest about the cars they are selling. This is the second Audi I have purchased from this dealer. Will be returning in the future.
Michael EI recently purchased a car from this company and i couldnt be any happier with the customer service and the purchase itself. I would definitely recommend them and look forward to doing business with them in the future.
Will LProfessional and courteous service. I was left to look at the car and was not put under pressure to buy. all questions answered about the vehicle. they serviced the car before I collected. I also had a courtesy call after the sale to check all was ok for me. I would happily use this dealer again.
Vicky HExcellent Car and Excellent service. I have only seen good spec cars on the forcourt with loads of Manufacturers extras on vehicles sold. All at very reasonable prices. The next time I want to swap my car the first thing I will be doing is looking on S James list of cars, as the car I have bought is Great. 5 Stars and would highly recommend!
Ethan LI got quick responses of my questions and a nice deal for the car.
Tracey CTest drive on a Sunday and by Wednesday its mine. No pushy sales, completely left alone to view the car. Needed my car as trade in so they picked it up from my place of work for inspection and brought it back. Totally kept up to date with what was happening. Overall a totally pleasant experience with Prestige, would highly recommend to anyone. Even a courtesy call after a week to check everything is going well with the car. Thanks to all involved at S James Prestige.
Mark PVery easy from start to finish. Iona was very helpful in telling me about the car and Steve was great. No pressured sales, just let me view the car at my leisure. Very quick and efficient dealer. I would buy from them again. Car was immaculate as described.
Omar Odogg ElkashotySJ prestige and their service was a breath of fresh air. I knew what car i wanted and told them the spec etc and within3 days they had collected a perfect match for what i was looking for. Staff were available 7 days a week and were easy to contact and work with. They also got me a great deal for my old car that got me about £2000 more than we buy any car offered me. I have and always will recommend them to anyone who is looking for a new car. Great work guys